An essential resource for schools, uniformed organisations and sports clubs Every year thousands of young people are appointed as head boys and girls, prefects and team captains. Much is expected of them but often with little or no training. This informative, interactive and accessible guide is packed with advice, scenarios and practical toolkits on communication, running meetings and conflict resolution. It is an essential training resource for schools and organisations, and an ideal gift for proud parents and grandparents to buy.